Transport and delivery of goods

  1. Through mailing companies throughout the Czech Republic outside Prague
    • Price 169 Kč incl. VAT ,
    • delivery is guaranteed within 24 hours of receipt of the goods at our company,
    • working days are calculated, not weekends and holidays.
  2. Transportation courier (Prague)
    • Price 169 Kč incl. VAT ,
    • the delivery is guaranteed on the same day from receipt of the goods at our company .
  3. Personal picking can be arranged by phone .

In case of any questions or problems related to transportation, we are available to you at: js@edelikatesy.cz (working days 8: 30-17: 30)

Delivery time, time and place of delivery

The usual delivery time is within 3 days of the order . Ordinary delivery times for mail delivery companies (delivery outside of Prague) are 9: 00-18: 00 each business day . Delivery through Prague via courier service is possible outside these hours.

Prior to the delivery of the goods, Sabores sro will contact the customer and the delivery date will be agreed by both parties. The shipment can be sent to any address throughout the Czech Republic. In the case of delivery to a job, it is necessary to state the name of the company.

Withdrawal from contract / return of goods

In accordance with the law with § 53 and § 54 Obč.z. the buyer (private person) has the option to withdraw from the contract within 14 days of receipt of the goods . In this case, please file a written request for withdrawal with the delivery note number, purchase dates and money account number.

Returned goods must be in the original undamaged packaging, unused, undamaged and with the original purchase receipt attached. It is always necessary to secure the returned goods so that the packaging can not be glued, described or otherwise damaged during transport (eg by using wrapping paper or cardboard). Returned goods can not be sent back for cash on delivery. When shipping it is recommended to insure the goods.

Upon completion of the above procedure and conditions for return of the goods, money will be sent by postal order or transfer to the customer's account no later than 14 working days after the physical receipt of the goods .

If the customer decides to cancel the order prior to shipment, this can be done in agreement with the supplier in electronic form at js@edelikatesy.cz or by phone ( +420 777 771 409 )