We recommend that the customer check the delivery immediately upon receipt of the goods. If the customer discovers damage to the goods after the takeover, he has 2 days to claim from the date of delivery of the goods to the supplier or courier service. If the customer refuses to accept the damaged goods, a complaint report is written with him and further processing of the claim is carried out in cooperation with the supplier and the courier service with a deadline for settlement within 30 days . The customer can inquire about the state of the complaint by e-mail: firstname.lastname@example.org or by phone: 777 771 409 .
The customer is informed about the result by the supplier or courier service by telephone / electronic form.